Cancellation Policy

We understand that life can be unpredictable. If you need to cancel or change an appointment, please let us know as early as you can. Cancellations made with less than 2 business days’ notice may be charged at the full session fee, as this time has been set aside just for you. This helps us keep appointments fair and available for all families. All cancellation details are kept private and handled with the same care as your other personal information.